At Master Copy Watches Dubai, we respect your privacy and are committed to protecting the personal information you provide when using our website or contacting us.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you contact us, place an enquiry, or use our website, we may collect information such as:
Name
Phone number
WhatsApp number
Email address
Delivery address
Product or order information
Messages and enquiries you send to us
Technical information such as IP address, browser type, and device information
We only request information that is reasonably necessary to provide our services and respond to your enquiries.
2. How We Use Your Information
We may use your information to:
Respond to enquiries and customer requests
Process and manage orders
Arrange delivery where applicable
Provide product information and availability
Communicate with you about your enquiry or order
Improve our website and customer experience
Prevent fraud, misuse, or unauthorized activity
Comply with applicable legal and regulatory requirements
3. WhatsApp Communications
If you contact us through WhatsApp, your communication may also be subject to WhatsApp’s own privacy policy and terms. We recommend reviewing WhatsApp’s privacy information before using the service.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and improve the overall user experience.
You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as delivery or technology providers, when required to provide services to you or operate our website.
We may also disclose information when required by applicable law, regulation, court order, or legitimate legal process.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate legal authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Master Copy Watches Dubai Location: Business Bay, Dubai, UAE WhatsApp: +971 55 336 5590
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
